Refund & Cancellation Policy

1. What a purchase pays for

A purchase pays for the resources we create — our notes, cheat sheets, assignments, the structured roadmap, progress tracking and community access. It does not pay for the video lessons, which are free third-party videos (for example on YouTube) that we link to and do not own or host.

Refunds below therefore concern access to those paid resources. The free videos remain free to watch on their original platform whether or not you buy anything here. Full detail is in section 6 of our Terms.

2. Your free skill

Your first skill costs nothing, so there is nothing to refund or cancel. It stays yours permanently.

Note that the free slot locks to the skill you choose and cannot be moved afterwards. We confirm this on screen before you enroll, so please read that prompt — a change of mind about which skill is free is not something a refund can fix, because no money changed hands.

3. One-time unlocks

A one-time unlock gives you permanent access to that skill. You can request a full refund within 7 days of purchase, provided you have completed no more than 20% of that skill’s topics.

The 20% limit exists because our content is downloadable and printable — someone can consume a whole skill in a sitting. Under that threshold we do not ask for a reason. Your exact completion percentage is shown on your dashboard, so you can check before asking.

4. Monthly plans

A monthly plan bills a fixed number of months, chosen before you pay, and stops automatically at the end — there is no silent auto-renewal and no cancellation fee.

Cancelling. Message us any time and we will stop all future charges. You keep access for every month you have already paid for.

Refunds. The most recent monthly charge can be refunded within 7 days of that charge if you have completed no more than 20% of the skill. Months already used are not refunded. If a charge was taken after you asked us to cancel, we refund it in full regardless of usage — that one is our error.

5. Always refunded, no questions

— A duplicate charge for the same skill.
— Money debited but the skill not unlocked.
— A charge after you asked us to cancel.
— Content for a paid skill unavailable for an extended period.
— A payment you did not authorise (tell us immediately).

6. When we may decline

— More than 7 days have passed since the charge.
— More than 20% of the skill has been completed.
— Evidence of account sharing or redistribution of our content.
— Repeated buy-and-refund of the same skill.

If we decline, we will explain why in writing. If you think we have the facts wrong, reply and a person will look again.

7. How to request one

Email support@skillnarrative.in or message +91 87963 63263 with:

— The email address on your account
— The skill name
— The payment reference from your history page

The reference is what lets us find the exact transaction, so please include it.

8. Timelines

We reply within 48 hours. Approved refunds are sent back through Razorpay to your original payment method and typically appear within 5–7 business days, depending on your bank. We cannot refund to a different account or method — Razorpay returns funds to the source.

9. Access after a refund

When a refund is issued, access to that skill ends. Your free skill, your account and your progress on other skills are unaffected.

10. Contact

support@skillnarrative.in  ·  WhatsApp +91 87963 63263
SkillNarrative — founded and run by Yogya Budhraja, India.